PARTY
Maya Chen
CUSTOMER
Reconstructing the evidence trail…
Reconstructing the evidence trail…
Northstar SaaS says a subscription refund was processed, but no provider transaction has been verified.
The merchant communication is authentic; the proposition remains separately evaluated.
No authoritative provider transaction is present.
PROJECTION ONLYNo authenticated payment processor status is available.
PROJECTION ONLYNo settlement or customer receipt evidence has been recorded.
PROJECTION ONLYThe authenticated merchant message proves the assertion was made, not that a refund transaction exists.
CUSTOMER
MERCHANT
AUTHENTICATED_SOURCE
UNVERIFIED
The proposition “Refund processed” has no supporting transaction evidence.
A traceable provider record is expected to verify the refund proposition.
party-merchantASSERTED claim-refund-processed1 / 3 requirements satisfied
EVIDENCE_COLLECTION → INVESTIGATING — Initial authenticated communication recorded; proposition verification remains open.
Triggered by event-initial-evidence · Rule EVIDENCE_COLLECTION_TO_INVESTIGATINGNEW → EVIDENCE_COLLECTION — Case intake started.
Triggered by event-intake · Rule NEW_TO_EVIDENCE_COLLECTIONevidence-merchant-messageAUTHENTICATES ASSERTION claim-refund-processedclaim-refund-processedRESULTED IN verification-gap:claim-refund-processedexpected-evidence:claim-refund-processedEXPECTED TO VERIFY claim-refund-processed